FAQs

How do I purchase a snippet?

If you wish to purchase any of our snippets outright, please contact us. Once purchased, each snippet is branded with your company logo and is then yours to keep.

Each snippet also comes with training notes, designed for use in meetings or as a guide for preparing a presentation, and a quiz.

How do I pay?

When purchasing a snippet, we can either send you an invoice or you can call us and we process a manual credit card payment over the phone. You will receive your snippets within 48 hours of payment.

What format does a snippet come in?

Each snippet is in High Definition (720p) MP4 format, which will work with the majority of programs. However, if you have a problem and your snippet will not work, please contact us and we will help out with either instructions to get things working or resend the snippet to you in a different format (costs apply for supplying in a different format).

How do I use a snippet?

Our snippets are perfect for inductions, e-learning, OHS training, refresher training and toolbox sessions.

Once purchased, the files are ready to drop into your training program, or deliver straight to your work team.

Snippet videos come in mp4 format but if you require anything different we will work with you to convert it to suit your needs.

How do I embed a snippet into a Powerpoint presentation?

Please click on the link below to watch a short video showing you how to embed a snippet into a Powerpoint presentation.
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'How to Embed a Snippet' video

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When will new snippets be available?

We release new snippets every couple of months. Sign up below for our 'Latest Releases' newsletter to receive the new release information each month.

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What if the topic I want isn’t covered?

We are very keen to hear about topics that you need covered by a snippet - contact us to let us know!

Can I request a customised training video?

If you want to produce your own training video, we’re here to chat anytime or drop us an email with your contact details at info@trainingsnippets.com.au

For more information on the filming side of our business, check out www.37south.com.au, and head to our Screening Room.

I can't open my Training Notes

Training Notes are in Adobe PDF format. Make sure you've updated to the latest version of Adobe Reader, which you can download for free at get.adobe.com/reader

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